Detail — Role summary: The Spa Manager oversees spa operations by managing therapists,
scheduling treatments, and ensuring consistent service quality across the facility.
About the Role: The Spa Manager leads the spa team and operations end-to-end, from staffing
to guest satisfaction to revenue performance. This role fits an experienced hospitality leader
with strong people-management skills.
Key Responsibilities:
- Manage and schedule spa therapists and support staff
- Oversee treatment quality and guest satisfaction
- Manage inventory, supplies, and vendor relationships
- Track spa performance and revenue targets
- Handle guest feedback and service recovery
What We’re Looking For: - Prior experience managing a spa or wellness team
- Strong leadership and organizational skills
- Knowledge of spa treatments and industry standards
- Business/revenue management awareness
