Privacy Policy

1. Who We Are

Alinea Balkan Nusantara provides recruitment, talent sourcing, candidate screening, workforce support, and related consulting services to candidates, employers, and business partners.

2. Information We Collect

The information we collect depends on how you interact with us and may include the following categories.

Information provided by candidates

• Name and contact details
• CV, cover letter, employment history, education, and qualifications
• Professional skills, languages, certifications, and references
• Job preferences, availability, salary expectations, and preferred location
• Interview notes and communications with our recruitment team
• Identity, work eligibility, or supporting documents where necessary and lawful
• Any additional information you voluntarily provide

Information provided by employers and business contacts

• Name, job title, company, and business contact details
• Vacancy details, hiring requirements, and candidate preferences
• Contract, billing, service, and communication information
• Feedback about candidates and recruitment processes

Information collected through the website

• IP address, browser type, device information, and operating system
• Pages visited, referring pages, and approximate visit times
• Cookie identifiers and website preference information
• Information submitted through contact or application forms

Please do not provide sensitive personal information unless it is specifically requested, relevant, lawful, and necessary for the recruitment process.

3. How We Collect Information

We may collect personal information:

• Directly from you through forms, email, telephone, interviews, or applications
• From employers, clients, referees, or authorised representatives
• From recruitment platforms or professional networking services
• From publicly available professional sources where permitted by law
• Automatically through cookies and similar website technologies

Where personal information is obtained from another source, we will handle it in accordance with applicable data protection requirements.

4. How We Use Personal Information

We may use personal information to:

• Respond to enquiries and communicate with you
• Review applications, CVs, qualifications, and candidate suitability
• Match candidates with current or future employment opportunities
• Present suitable candidate profiles to employers with an appropriate legal basis
• Arrange interviews and coordinate recruitment processes
• Verify information, references, eligibility, or qualifications where appropriate
• Manage client relationships and deliver recruitment services
• Maintain business, contractual, and administrative records
• Improve our website, services, processes, and user experience
• Prevent fraud, misuse, security incidents, and unlawful activity
• Comply with legal obligations and respond to lawful requests
• Establish, exercise, or defend legal claims

We will not use personal information for purposes that are incompatible with the reason it was collected unless permitted or required by law.

5. Legal Bases for Processing

Depending on the circumstances and applicable law, we may process personal information on one or more of the following grounds:

• Consent: where you have given clear permission for a specific purpose
• Contract: where processing is necessary to provide requested services or take steps before entering an agreement
• Legitimate interests: where necessary for recruitment, business administration, service improvement, security, or client management, provided those interests do not override your rights
• Legal obligation: where processing is required by applicable law
• Legal claims and public interest: where processing is permitted for legal proceedings, regulatory compliance, or another lawful public-interest purpose

Where we rely on consent, you may withdraw it at any time. Withdrawal does not affect processing that was lawful before consent was withdrawn.

6. Sharing Personal Information

We may share personal information only where necessary and appropriate with:

• Employers and clients considering candidates for relevant opportunities
• Companies within our business operations or regional offices
• Service providers supporting website hosting, email, recruitment systems, analytics, document storage, communication, or IT security
• Professional advisers, including lawyers, accountants, auditors, and insurers
• Government bodies, regulators, courts, or law-enforcement authorities where legally required
• Parties involved in a business transfer, restructuring, merger, or acquisition, subject to appropriate protections

We do not sell personal information. Service providers may process information only for authorised purposes and are expected to protect it appropriately.

7. International Data Transfers

Because we operate across Bali, Prishtina, and Podgorica and may work with international employers and service providers, personal information may be accessed, stored, or processed outside the country where it was originally collected.

Where required, we use appropriate safeguards for international transfers, such as contractual protections, transfer assessments, consent, or another legally recognised transfer mechanism.

8. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy and to satisfy legal, contractual, accounting, reporting, and dispute-resolution requirements.

Retention periods may depend on:

• The duration and status of a recruitment process
• Whether you wish to be considered for future opportunities
• The duration of a client or business relationship
• Legal record-keeping obligations
• Applicable limitation periods for legal claims
• The sensitivity and risk associated with the information

When information is no longer required, we will delete it, anonymise it, or securely restrict its use, subject to applicable legal requirements.

9. Data Security

We use reasonable technical and organisational measures designed to protect personal information from accidental loss, unauthorised access, misuse, alteration, disclosure, or destruction.

These measures may include access controls, authentication, secure systems, staff confidentiality requirements, backups, and restrictions on who may access personal information.

No online system or method of transmission is completely secure. Therefore, we cannot guarantee absolute security, but we take reasonable steps to reduce risk and respond to suspected incidents.

10. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request information about how your personal information is processed
• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of information in certain circumstances
• Request restriction of processing in certain circumstances
• Object to certain processing, including direct marketing
• Withdraw consent where processing is based on consent
• Request transfer of information in a structured, commonly used format where applicable
• Raise a concern with an applicable data protection authority

These rights may be subject to legal exceptions. We may need to verify your identity before completing a request.

To exercise a privacy right, email Info@alineabalkan.com.

11. Recruitment Decisions and Automated Tools

We may use technology to organise applications, search candidate information, or assist with matching candidates to roles. Such tools are intended to support the recruitment process.

Where applicable law grants rights relating to automated decision-making, you may request information about the process and ask for human review where a decision has a legal or similarly significant effect.

12. Cookies and Similar Technologies

Our website may use cookies and similar technologies to operate correctly, remember preferences, understand website performance, and improve the user experience.

Cookies may include:

• Essential cookies: required for basic website operation and security
• Preference cookies: used to remember selected settings
• Analytics cookies: used to understand website traffic and performance
• Marketing cookies: used only where enabled and permitted by law

Where required, non-essential cookies will be used only after you provide consent. You can also manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

13. Marketing Communications

We may send recruitment updates, vacancy information, or business communications where permitted by law and relevant to your relationship with us.

You can unsubscribe from marketing communications at any time by using the unsubscribe option in the message or contacting Info@alineabalkan.com. We may still send necessary service or administrative communications.

14. Children’s Privacy

Our website and recruitment services are not intended for children who are below the minimum legal working age or who cannot lawfully provide their own personal information.

If we learn that personal information was collected from a child unlawfully, we will take reasonable steps to delete it. A parent or guardian may contact us at Info@alineabalkan.com.

15. Third-Party Websites and Services

Our website may link to employer websites, social media platforms, recruitment platforms, or other third-party services. Their privacy practices are governed by their own policies, and we are not responsible for how they collect or use information.

16. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to our services, technology, business operations, or legal obligations.

The updated policy will be published on this page with a revised effective date. Material changes may also be communicated through the website or by another appropriate method.

17. Contact Us

For privacy questions, requests, or complaints, contact:

You may also have the right to submit a complaint to the data protection or privacy authority responsible for your location.

Please also review our Terms of Service.